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Muuun Lands in Germany with Securitas Alert Services

2025

Muuun is launching in Germany through a partnership with Securitas Alert Services, combining NB-IoT connected smoke and carbon monoxide detection with 24/7 alarm monitoring, app-based customer management and professional response support.

Muuun Lands in Germany with Securitas Alert Services

Muuun is landing in German households through a new partnership with Securitas Alert Services GmbH. The collaboration brings together advanced smart smoke and carbon monoxide detection technology from Eldes with professional alarm monitoring and remote services from Securitas.

The result is a subscription-based, NB-IoT connected, all-in-one smoke and carbon monoxide alarm system designed to give customers greater peace of mind — whether they are at home, at work or away on holiday.

A smarter smoke and carbon monoxide alarm for German homes

Traditional smoke alarms are designed to make a loud sound when smoke is detected. That local warning is important, but it has limitations. If nobody is home, if the property is empty, or if the customer cannot respond quickly, valuable time can be lost.

Muuun is different.

Muuun is a stand-alone smart smoke and carbon monoxide detection system with built-in Narrowband IoT connectivity. When smoke or carbon monoxide is detected, the device sounds an alarm at the property and sends the alarm signal to the Securitas alarm receiving center.

This means that customers are not left alone when an alarm is triggered. Operators at Securitas can contact the customer, assess the situation and help initiate the right response. If the customer is not at home or cannot act quickly, local emergency services can be informed.

For Muuun, fire safety is about prevention over intervention.

Connected fire safety with 24/7 alarm monitoring

Through the partnership with Securitas Alert Services, Muuun offers more than a connected device. It becomes a complete monitored safety service for the home.

The solution combines:
- Smart smoke detection
- Carbon monoxide detection
- NB-IoT connectivity
- 24/7 alarm receiving center monitoring
- Daily automatic sensor function tests
- MySecuritas App

Professional response support from Securitas

This creates a stronger safety experience compared to a standard smoke alarm. Customers benefit from local alerts, remote alarm transmission and professional follow-up when it matters most.

Designed for simple installation and reliable protection

Muuun is built to be easy to install and simple to use. The device is battery powered and designed for DIY plug-and-play installation, which means customers can add connected fire and carbon monoxide protection without complex wiring or dependency on local home infrastructure.

Key features include:
- 24/7 surveillance
- Daily automatic function testing of the sensor
- Battery-powered operation
- DIY plug-and-play installation
- Independent connectivity through NB-IoT
- Device management via customer platform
- Access via smartphone or PC
- Compliance with EU regulations

Because Muuun uses Narrowband IoT connectivity, it can operate independently. This makes it especially suitable for customers who want a reliable safety service that continues to work without relying on home internet.

MySecuritas App for customer control

Customers also get access to the MySecuritas App, the Securitas customer portal for Remote Services.

Through the app or web portal, customers can manage important information, update contact details and receive push notifications when an alarm is triggered. This gives users a more transparent and modern way to manage their connected safety service.

The combination of Muuun technology and the MySecuritas App helps turn smoke and carbon monoxide detection into a complete digital safety experience.

Why carbon monoxide detection matters

Fire is one of the most serious risks in the home, but smoke and toxic fumes are often even more dangerous than flames. Carbon monoxide is especially dangerous because it is invisible, odorless and difficult to detect without the right technology.

Before or during a fire event, harmful gases can spread quickly. A smart smoke and carbon monoxide detector gives customers an additional layer of protection by helping detect dangerous conditions earlier.

With Muuun, customers can protect their home, family, pets and property with a connected safety system that is designed to notify both the household and the alarm receiving center.

Every second counts in a fire

A fire can destroy lives, homes and memories in minutes. Electrical faults, open flames, defective appliances, heating system issues, lightning strikes and human error are common causes of residential fires.

Most people understand the risk of fire, but many still rely on traditional smoke alarms that only alert locally. Muuun changes this by combining smart detection, NB-IoT connectivity and professional alarm monitoring from Securitas.

If an alarm is triggered and the customer is not able to respond, Securitas can help coordinate the next step. That is the value of a monitored connected fire safety service.

Muuun and Securitas bring connected safety to Germany

With Muuun now available through Securitas in Germany, customers can take a more proactive approach to home safety.

The partnership gives German households access to a subscription-based smart smoke and carbon monoxide alarm service that combines technology, monitoring and customer interaction in one connected solution.

Whether you are at home, at work or away, Muuun and Securitas help make sure that important alarm events are not missed.

Take security into your own hands wherever you go. Enjoy enhanced protection even when you are not at home.

Learn more and reserve Muuun via Securitas Germany.